Lapsley Service

First class support for your business

Service

At Lapsley Ltd we take a great deal of pride in the level of service we provide for our customers. Our high standard of care begins with an initial consultation and continues throughout the lifetime of our relationship with the client. As a customer of Lapsley Ltd you can typically expect to receive:

  • An initial consultation by telephone or face to face with one of our sales team to understand the needs of your business.
  • A demonstration of the main benefits of selected systems
  • Expert guidance throughout the installation process
  • On-site maintenance
  • Tailored staff training packages (including management training)
  • Telephone support 7 days a week until 10pm
  • Remote support via modem or VPN connections
  • On-site maintenance

Additional Web Support

We offer further support via our website for existing customers. Users of this additional facility have access to the following services:

 

If you would like to know more about this service, please e-mail us at support@lapsleys.co.uk

On-line ordering facility (for till rolls, kitchen printer ribbons etc)
Access to user manuals
Solutions to common problems
Answers to frequently asked questions

Our Clients

Get in touch to have a chat about how Lapsleys can help support your business
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