Lapsley Limited
1 week 5 days ago
Ting Thai Caravan
Ting Thai Caravan have been a Lapsley customer for many years, running as a very successful Thai restaurant in central Edinburgh. So successful they have recently expanded to a second location at Lothian Road.
Like many businesses, as the COVID pandemic started to take hold, they decided to evolve the business and offer their legendary food to their customers on a takeaway and delivery service.
Simon, the Operations Manager, approached us with a very clear vision of what he wanted to achieve, and how the systems should deliver this.
Ting Thai Caravan needed a comprehensive solution, managing every step in the process, from taking the orders online (giving customers delivery and collection options), validating the order (for applicable delivery zones and operating hours), applying the correct delivery charge, processing payment then pushing the order through to POS and routing to the appropriate printers.
The iiko software met all their needs. Once orders are ready they are allocated to a driver on the system. The drivers can then access all their deliveries on the iikoDeliveryMan app, with a schedule of deliveries.
They can even access maps to guide them to the delivery address, and confirm when the delivery is made on the app (which immediately sends a message back to the POS System).
